Using all capital letters in an email rates the same as SHOUTING in someone’s face! Ignorance of this custom online does not excuse the behavior.
Though you may think typing certain words in ALL CAPS merely shows emphasis on your part, to a "computer geek" you will seem rude and offensive. Once you have offended the person from whom you seek help, your chances of receiving that help diminish significantly.
* Get to the point *
Everything happens quickly online. Time ranks number one as the customer support person’s scarcest resource and they don’t have time to read long emails to figure out what you need.
When asking for help, always include your name, contact information, order information, specific dates and a clear description of the help or information you need.
Avoid including any extraneous information that won’t contribute directly in assisting someone in giving you exactly what you need.
Though the Internet and email may seem like an instant solution to many problems, people still run the technology. If you need help from another person, don’t treat the person like a machine. You’ll get a lot further by doing it this way.
https://www.tzgerui.com
Though you may think typing certain words in ALL CAPS merely shows emphasis on your part, to a "computer geek" you will seem rude and offensive. Once you have offended the person from whom you seek help, your chances of receiving that help diminish significantly.
* Get to the point *
Everything happens quickly online. Time ranks number one as the customer support person’s scarcest resource and they don’t have time to read long emails to figure out what you need.
When asking for help, always include your name, contact information, order information, specific dates and a clear description of the help or information you need.
Avoid including any extraneous information that won’t contribute directly in assisting someone in giving you exactly what you need.
Though the Internet and email may seem like an instant solution to many problems, people still run the technology. If you need help from another person, don’t treat the person like a machine. You’ll get a lot further by doing it this way.
https://www.tzgerui.com
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